Privacy Policy
HerSuccess.Zone, Limitlessness.Zone, CREATRIX®, Renovatrix™ and Potentiality PinkPrint® ABN 29625822933 (“we”, “us”, “our”)
We respect your privacy. This Policy explains how we collect, use, store and disclose your personal information in line with the Privacy Act 1988 (Cth). If anything conflicts with the Act, the Act applies.
Your Consent
By creating an account, joining our email list, buying through our store, completing a form, or engaging with us in any way, you agree to this Policy.
You can withdraw consent at any time by emailing soar@limitlessness.zone.
Personal Information We Collect
We collect what we need to operate, deliver and improve our services.
We may collect information through:
Our websites
Our store and checkout
Course or program applications
Licensing and accreditation
Surveys, research and competitions
Employment applications
Emails, phone calls, video calls and social platforms
Information we may collect:
Name, title and contact details
Billing and payment information
Your goals, interests and reasons for working with us
Course and licensing information
Social media information you have made public
Website usage data such as IP address, device type and pages visited
Any other information you choose to provide
We aim to collect information directly from you whenever possible.
Payment Information and Payment Processors
When you purchase through our websites, payments are processed by Stripe, PayPal or Shopify Payments, depending on the checkout method.
We do not store your full credit card details on our servers.
Stripe
Stripe handles the collection, use and processing of your payment information under its own privacy and security policies. Stripe is PCI-DSS compliant, meaning it meets international security standards for handling card data.
Stripe may collect:
Your name
Email address
Billing and shipping address
Payment method details
Device and browser data
Transaction information
Fraud-prevention data
Stripe may store and process your information in multiple countries, including the United States.
Stripe Privacy Policy: https://stripe.com/privacy
PayPal
PayPal processes your payment information and may store details including:
Name
Email address
Billing information
Payment method details
Transaction history
PayPal is responsible for safeguarding your information in line with its privacy policy: https://www.paypal.com/privacy
Shopify Payments
Shopify Payments is our e-commerce payment provider and handles credit card and transaction information. Shopify may collect:
Name, contact and billing information
Payment method details
Transaction history
Fraud-prevention and device data
Shopify stores and processes this information in multiple countries and maintains PCI-DSS compliance.
Shopify Privacy Policy: https://www.shopify.com/legal/
By making a purchase, you consent to these providers processing your personal and payment information.
How We Use Your Information
We use your personal information to:
Deliver our programs, websites and products
Provide customer support
Improve our platforms and customer experience
Personalise content, offers and communication
Conduct research and insights
Share updates, events and offerings you may be interested in
We also create aggregated, anonymous data to understand usage patterns.
Disclosure of Your Information
We disclose information only when necessary, including:
Service providers who support our business operations
Payment processors such as Stripe, PayPal and Shopify
Hosting, storage and software providers
Our internal group of companies
When required by law
When you would reasonably expect us to share it
With your consent
Information You Make Public
Anything you post publicly on our sites or social channels becomes publicly accessible.
Third-Party Platforms
Your use of social media platforms is governed by their privacy policies. We are not responsible for how third parties handle your information.
How We Protect Your Information
We take reasonable steps to keep your information safe, including:
Encrypted storage
Secure servers
Password and multi-factor authentication
Restricted staff access
Physical security for paper files
Ongoing security reviews
Despite our efforts, no method is completely secure.
When information is no longer required, we delete it safely.
Cookies and Web Tracking
Cookies
We use cookies to help our sites function and perform well.
You can block cookies, but it may affect your experience.
Web Beacons
We use web beacons to monitor engagement and site performance.
Analytics
We use tools such as Google Analytics to understand how users interact with our sites.
Google may process data overseas.
Google’s privacy policy: https://google.com.au/
To opt out:
https://her-potentiality.shop/
Overseas Disclosure
We may use service providers located outside Australia, mainly the United States and Europe.
We take reasonable steps to ensure these providers protect your information in line with the Australian Privacy Principles.
We will only disclose information overseas when:
You consent, or
It is required or allowed by law
Third-Party Links
Our websites may link to external sites we do not operate. We are not responsible for their policies.
Your Rights
Access
You can access your information unless we are legally required to refuse.
Email soar@limitlessness.zone.
Correction
If your information is incorrect or outdated, contact us to update it.
Right to Be Forgotten
You can request deletion unless we are required to retain data.
Data Transfer
You can request a copy of your information or ask us to transfer it to another provider where lawful.
International Users
If you share your information from outside Australia, it will be processed under this Policy.
If you are in the EU, GDPR protections may apply.
Complaints
If you have concerns about how we handle your information, contact soar@limitlessness.zone.
We aim to respond within 30 days.
You may also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to This Policy
We may update this Policy from time to time.
Please check back occasionally to stay informed.
Contact Us
For privacy questions or concerns:
soar@limitlessness.zone